SHIPPING POLICY
Match Stick Apparel is a trusted online shopping brand committed to providing essential and beneficial policies for our valued customers. Here’s what you need to know:
- We ensure that orders are shipped within 4 business days. For orders exceeding Rs. 2500, FREE SHIPPING is available for expedited shipping packages.
- While transit times may vary depending on your city, the average delivery time is 3 to 4 business days.
RETURN & EXCHANGE POLICY
We follow a simple and convenient return and exchange process:
- Customers can request an exchange within 7 days of receiving their product.
- If you wish to exchange an item for any reason, your new item will be processed as soon as you provide the tracking code for the returned product.
- Once you place an exchange request, kindly email us the images of the received product along with the reason for the exchange.
- Ensure the product includes its original Match Stick Apparel tags, as items without tags will not be eligible for return or exchange.
CUSTOMER COMMITMENT
Match Stick Apparel is dedicated to meeting customer needs by providing high-quality products and ensuring customer satisfaction. We strive to offer exceptional service while helping customers save money and feel confident in their purchases.
DATA SECURITY
We take the privacy and security of customer information seriously:
- All personal information, including credit card details, is securely stored and transmitted in an encrypted format.
- Your data is treated as strictly confidential and will never be shared with third parties.
- Ordering from Match Stick Apparel is completely safe. We use Secure Server Software (SSL) to encrypt all sensitive data, including your name, address, and payment details.
Thank you for choosing Match Stick Apparel for your online shopping experience!